by Kim Garmon Hummel | Feb 28, 2024 | Communication, Company Culture, Customer Experience
Want a knockout customer experience? You can’t neglect your employees’ experience. Seems counterintuitive, right? But happy employees mean happy customers. When your teams feel valued in their workplace, they are more likely to: Give top-notch service,...
by Kim Garmon Hummel | Jan 9, 2024 | Company Culture
Got a little downtime in the next few weeks? It could be the perfect time to do some deep thinking about your business—away from the day to day grind of people, customers, orders, and operations—time to think and work ON the business for a change. Team Sauce is doing...
by Kim Garmon Hummel | Jan 3, 2024 | B2B Marketing, Brands That Beckon, Business Growth, Content Marketing, Growing Small Business
A podcast is like garlic: flavorful, savory, and adds depth to anything you create. I put garlic in everything, and, as you’ve probably already noticed– podcasts are in everything too. No matter the industry, pushing the record button and sharing your expertise...
by Kim Garmon Hummel | Aug 9, 2023 | Business Growth, Growing Small Business, Growth-Driven Design
Wouldn’t it be great if business growth was really like those picturesque charts in business stock images of happy suited people celebrating a fat green line going straight up to the right? Those charts have little to do with the reality of actual business...
by Kim Garmon Hummel | Jul 26, 2023 | Growing Small Business, Growth-Driven Design, Systems That Scale
What makes McDonald’s french fries so good? (Note—we didn’t say “good for you”—just, so good!) It’s the combination of that uniform shape, heat, salt, fat…and the predictability that they’re always going to taste the same. When Ray Kroc joined McDonald’s in 1954 and...
