by Kim Garmon Hummel | Feb 16, 2022 | Communication, Entrepreneur, Growing Small Business, Leadership, Professional Development, Uncategorized
What is a thought leader? A thought leader is someone who expresses ideas clearly and demonstrates expertise in their respective field or about a particular subject. Many hope to become thought leaders. Few do. It’s not easy! Thought leadership requires years of...
by Kim Garmon Hummel | Feb 2, 2022 | B2B Marketing, Communication, Customer Experience, Customer Journey, Growing Small Business
It costs nearly seven times more money to attract and convert new customers than it does to delight existing customers. That’s it, that’s the blog. Now you know why customer delight is so important. Thank you for coming! All joking aside, delighting your customers...
by Kim Garmon Hummel | Jan 4, 2022 | B2B Marketing, Content Marketing, Email Marketing
Practicing smart, helpful marketing means sending emails to real people from real people. And turns out, instead of spamming your subscribers with nonsense, you’re curating content that is valuable to them. But sometimes, your emails get lost in the shuffle. Email...
by Kim Garmon Hummel | Dec 21, 2021 | B2B Marketing, Content Marketing, Customer Journey, Email Marketing
2021 taught us how resilient we are as a people. 2022 will teach us how to grow. In order to do so, you must understand where the world of marketing, in particular digital marketing, has come from and where it’s going. Don’t guess about what works and get left behind....
